Our team.

The QMS team of QC mortgage audit professionals is ready to execute mortgage QC, due diligence and audit functions so today’s lenders and servicers have the best mortgage analysis reports possible.  QMS ensures organizational compliance, providing current updates, as well as QC plans that encompass investor and government regulations.  QMS performs regulatory reviews and mortgage analysis to strengthen existing internal programs, reduce mortgage repurchases and minimize the exposure to costly litigation.

Leadership team.

Support team.

Kevin Copeland

MERS® and Servicing Administrator

Kevin is in charge of overseeing the flow of MERS® and servicing audits, and special projects.  

Kevin is married to his wife Robin and has 4 children and 3 grandchildren.

He enjoys spending time with his family, watching movies, and producing videos.

Johnny Yates

Senior QC Auditor

BA Lipscomb University, Nashville, Tennessee

Johnny reviews audits performed by QMS Auditors before final billing submission to QMS clients.  He performs final review of client responses and revises risk ratings when necessary.  Providing prompt communication with clients on audits and answering all questions or addressing issues is a top priority and task of Johnny's. 

Johnny is married to his wife Sherry and they have one daughter, son-in-law and two grandsons. 

Nick Osburn

Senior Auditor

Maryville College, Bachelor of Arts / Business Management


Nick reviews audits performed by QMS auditors before submitting the audit report and billing to QMS clients. He also reviews client responses and supporting documentation to clear defects, revise audit reports, and revise risk ratings as needed prior to sending the client the final QC report. Nick communicates directly with clients on audits, answers questions, addresses issues, and assists in directing clients to the appropriate agency guidelines, federal regulatory guidelines, etc. to address any questions they may have.  


Nick likes to spend his time with his son Wyatt at the park or zoo, and with family and friends.


Nick played NCAA Division III soccer at Maryville College.

Janelle Calhoun

Processing Manager

Janelle Calhoun is a true native Nashville, TN. She attended the Nashville School of the Arts, where she graduated third in her class, and subsequently received her Bachelor of Science degree from Belmont University. 


Janelle oversees all Processing functions from beginning to end. This includes the creation of orders, submission of loan files, reverification processes, etc. She also reviews Adverse and Anti-Money Laundering audits. 


In her spare time, Janelle enjoys spending quality time with family and friends, traveling, sports and music.

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