With the emerging emphasis on conducting quality control reviews, Quality Mortgage Services ("QMS") has added to its portfolio of mortgage servicing QC products, a Quality Control Servicing program.

The mortgage servicing and the mortgage loan servicing environments have been given a level of scrutiny never before experienced. Investors, regulators and consumers are demanding the highest level of servicing quality control performance for every aspect of the servicing function. There are new demands for servicing QC reviews and proof from mortgage servicers that they are meeting their requirements surface daily.

With the demands of continuously changing programs in servicing of mortgage loans, new requirements and the threat of lawsuits front and center, how can management focus on implementation of a strong mortgage servicing program? The irony of the situation is that the risk associated with failing to perform is increased exponentially without the knowledge provided by a sound and effective mortgage QC servicing operation with servicing QC reports that focus on the information needed, not just stacks of useless information.

Quality Mortgage Services recognizes this problem and provides you with a program that will give you:

• Ability to meet new mortgage loan servicing QC requirements
• Servicing QC reports with analysis of processes
• Reports for servicing QC managers to find the root cause
• Audits that find gaps so that risks can be addressed
• Servicing QC review that prepare for auditors
• Opportunity to focus on urgent issues that need your attention

Our program provides reviews of:

• Loan Administration
  • New loan set-up and loan transfers
  • Payment processing
  • Escrows and escrow analysis
  • Vendor management
  • Early payoffs and assumptions
  • ARM adjustments
• Default Management
  • Collections
  • Loss mitigation - Repayment and Forbearances
  • Loan modification programs
  • Short Sales and Deed-in-lieu
  • Foreclosures
  • Claim Filing
• REO and Vendor Management
  • Consumer Communication
  • Fair Debt Collection
  • Soldiers and Sailors Act
  • Disaster Recovery areas

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